The Best Small Business Ecommerce Solutions
BigCommerce vs Shopify: Ecommerce Site Builders’ Duel
Based on rankings alone, Shopify is the most popular ecommerce website builder followed quickly by BigCommerce. But what happens when the two go head to head? Check out the results below.
1. Features & Apps
BigCommerce and Shopify are the number one players of web building when it comes to both features and apps for Ecommerce. While they both have hundreds of awesome apps to make your website pop, including easy inventory management as well as marketing and branding extras, Shopify has a unique payment gateway (which means no transaction fees and auto integration), and lets you create accounts for returning customers.
|BigCommerce||Staff accounts||# of products||Abandoned Cart Recovery||24/7 support|
|Shopify||Staff accounts||# of products||Abandoned Cart Recovery||24/7 support|
While we love the choice of apps at Shopify, you’ll need to set up each feature individually. This means one app for returns, one for social reviews, one for inventory etc. As each app takes time to set up and often comes at a cost, you can’t beat BigCommerce for the super-fast and competitively priced features setup. To add to that, BigCommerce’s abandon cart auto-responder trumps all for conversion rate success. Winner: BigCommerce
2. Design Templates
Shopify has a nice assortment of beautiful template designs to choose from, however, in terms of options, they simply cannot compete. BigCommerce offers a huge variety of unique and gorgeous design templates, many of which are responsive, self-resizing, and totally customizable. Some designs even include extra special features such multi-tier navigation and advanced search capabilities. Winner: BigCommerce
3. Ease of Use
Shopify has easy to use dashboard controls so customers can make changes to their site design, add products and even migrate from another service with their one-click migration process. You are completely in control of your orders, your analytics and your site design at all times.
The BigCommerce Style Editor has great point and click functionality, and they offer top notch online inventory control, but we prefer the ease of the Shopify drag and drop tools for ultimate storefront design as well as their smartphone integration for running your business on the go. Winner: Shopify
4. Customer Support
It’s all very well making big promises, but which Ecommerce solution really turns up when you need help? BigCommerce is available all the time to answer email and chat questions, but you’ll need to catch them during business hours if you want a phone consult. Shopify is a true 24/7 customer support service, offering phone, email and chat so you’re never left hanging on. Winner: Shopify
5. Value for Money
This is where things get tricky. Shopify has several plans, starting at just $29/month, but the first two plans are severely limited. What’s more, they charge a higher transaction fee on all orders, which is an extra cost, (and an extra hassle) even if you factor in the money saved by utilizing the Shopify payment gateway. In contrast, BigCommerce takes no transaction fees at all on their higher priced eCommerce plans.
|Brand||Tier 1||Tier 2||Tier 3|
If you are looking for broader features and an easier-to-manage service, BigCommerce wins for value. Winner: BigCommerce
While Shopify offers a great value for the money and excellent customer support, BigCommerce comes out the big winner in this head-to-head. Their exquisite design options, super-fast features, and unbeatable prices keeps Shopify at bay in second place (for now). Let BigCommerce transform the way you do business today. Visit BigCommerce >>